“FADiscovery” shall provide this policy “Privacy Policy” to all users between FADiscovery and this policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data. Regarding definitions, users able to refer definition part in this term of service for more information. If you have any inquiry about privacy policy please contact us for more information.
1.2 Other AgreementUser cannot use granted service against any other person’s privacy, including against any law, tradition or moral and user have to disclose true information for Company only.
2. Service Agreement 2.1 Accepting Agreement and Complete and AgreementIf users do not consent to the processing of your personal data as decried in FADiscovery privacy policy, please do not accept our service agreement and do not access our website or service. If you agree with our privacy policy, users able to register an account to access our service. However, Company will not allow users to install another third-party program to use with the museum user experience service.
2.2 The subscription agreement and acknowledge.Basic service request museum user experience users must fill in all the required information. Users of Museum visitor services will not receive legal rights and will not receive benefits from the company. If reporting false information, those who wish to apply for the service must comply with the following procedures.
Applicants for museum user experience must fill in their full name and surname as specified on their ID card.
Do not use the name and surname of other people. Do not falsify or randomize information in the application.
The information filled in the application form must be true only.
The user must ensure the confidentiality of your account provided by the company. Do not disclose the account in any way nor act in reliance on it.
If the information is incorrect, corrections can be made to reflect the truth.
If the personal information used to apply is not true Will not receive legal rights and will not receive benefits from the company
3. Collection of Other DataThe company may collect data usage of users when installed program or application to access the user experience, website, or other FADiscoveryservice. The data that the company will collect are as follow:
Any other information about the user when the user signs up to use our Services, and when the user uses the Services, as well as information related to how the user uses our Services. Users may provide name, surname, mobile number, and Email.
Registration data and data usage, when user access experience, website or other FADiscovery service and museum guild user experience, purchase item and other activities that happen in museum visited or service, Company will collect those data for service improvement purpose.
The company will collect service data when users use the customer service system, we will collect chat and case for service improvement purposes.
We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems.
4. User’s Right 4.1 Users accept the right to use the Sites service as specified below. FADiscovery has a right to terminate any User who breaches any clause under these Terms and Conditions without prior notice to the User.User must not share user’s information or other user’s information without an agreement from Company.
The user must not violate the law.
Users may request a refund under the rules of Google Play and Apple Store in case users did not use in-visited items that purchased before. If Company found that users refund and already use in-visited items, we will terminate the account without prior notice.
4.2 Information we receive from a Third-Party Application where you used our application or from your mobile device. To manage the information FADiscovery receives about you from a third-party application where you use our application, like Facebook, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here. To review and update information associated with your FADiscovery userprofile in certain application, visit the "settings" page in that application. You also can manage some aspects of information collection and use by visiting the "settings" page of your mobile device and reviewing the permissions of each application or "app".Once FADiscovery receives your information from a third-party application or your mobile device, that information is stored and used by Discovery in accordance with this Privacy Policy. You may access and update that information as described below.
Accessing and Updating Your Information Held by FADiscovery
If you want to review, delete, or change the information FADiscoveryhas about you or have additional questions, e-mail us at [email protected]
Stopping Use of Your Information
If you no longer want FADiscovery to make active use of your information, you may send an e-mail to [email protected]. Place "Delete My Account" in the subject line and include your first name, last name, e-mail address and your social network ID for the social network from which you access our Services (if applicable) in the body of the e-mail (for example, your Facebook user ID). We will respond to your request within thirty days. Please note that certain records, for example, those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it.
Opting Out of Geolocation
If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the "settings" page for the relevant application.
Opting Out of Ongoing Collection of Information About Non-FADiscovery Apps You Have On Your Device
To the extent that one of our application is collecting information about non-FADiscovery apps you have on your device, the application will provide you with an option to stop making that information available to us in the "settings" page for the relevant application.
Opting Out of Cookie Tracking
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
If you disable cookies, you may lose some of the features and functionality of our Services because FADiscovery cookies are necessary to track and enhance your application activities.
When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device's "settings" page.
5. Service and Use of service 5.1 Service TimeCompany service time is 10.00 am – 7.00 pm. unless it is necessary to close to improve system or service. In case there is an urgent to close system, we will make an announcement to users in advance by FADiscovery channels such as website, Fan page and etc.
5.2 PasswordUser has responsibility for user’s Account (ID) and Password by user’s own.
User cannot make change Account (ID) but able to change password except during service close.
The user must not disclose the user’s password to another person.
The company has a right to change, adjust the user’s password without prior notice.
6. Account ID and Password 6.1 Service usage restrictionsBy using the Services, users accept the practices, requirements, and/or policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, disclosing, and/or processing your personal data as described herein.
6.2 Account Termination FADiscovery reserves the right to terminate any User’s Account ID without prior notice if the User does not comply with these Terms and Conditions. User cannot use granted service against any other person’s privacy, including against any law, tradition, or moral. User cannot disturb, threaten, follow, block or trouble other User(s) including but not limited to cheating or taking advantage of other User(s) and/or FADiscovery in any way. Users cannot spread advertisements, rumors, and chain letters that affect with Discovery service. Users cannot provide hacking tools, viruses that affect with FADiscovery service. Users cannot send or announce any message or other communication methods, which is illegal or inappropriate, including implicating politics, race, or religion, etc. User cannot sell in-application items, application Account for cash. 7. Definition Account means user Account, user ID, FADiscovery of users to access website and application to FADiscovery service. Device data mean the data that may be collected automatically from any device that uses or access the FADiscovery service. Device data may include all networks that connected with the device, Device name, IP address, browser data, and cookies of device and application data that installed on the device. FADiscovery means Fine Art Department, subsidiaries, or affiliated companies. Some parts of term of service will use “Company” that depends on context. Personal information means user’s information includes name, surname, mobile number, bank account, credit card number, Identification Number, date of birth, gender, and payment information. The site and Website mean Website, application, a social media platform that officially by FADiscovery service and relates with this term of service. Technical usage information means the data collected from a mobile device, computer, or another electronic device for access FADiscoveryservice. When users use Electronic services, or interact with us via our application or Site or use our Services. This includes, without limitation, through cookies which we may deploy when you interact with our application or Site; User means the person who uses or accesses the FADiscoveryapplication, website, or service. The user agrees to accept the Terms and Conditions. If the User does not agree to these Terms and Conditions, the User does not have permission to use or access the application, website, or service of FADiscovery. Questions/Comments/Concerns If you have any questions, comments, or concerns about this Privacy Policy or our other privacy policies or practices, please contact us via email or by writing to: Fine Art Department Phra Borom Maha Ratchawang, Phra Nakhon, Bangkok 10200, Thailand Email: [email protected]